Independent restaurants in Québec

A commission-free online ordering system for your restaurant

Per-order commissions can reduce margins and distance restaurants from their customer relationships. Incapitalus Digital Studio designs a direct ordering journey around the restaurant’s identity and confirmed operational needs.

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Reduce dependence on commission-based platforms

A third-party platform can support discovery, but its model is not always suitable for repeat orders. A direct system gives the restaurant a digital channel of its own, with no commission collected by Incapitalus on each order.

Who is this approach for?

It is intended for independent Québec restaurants that want a direct ordering channel and wish to evaluate a solution suited to their operations. A discussion confirms constraints, responsibilities and useful scope before any proposal.

What an engagement may cover

The scope is defined with the restaurant before development. Depending on the confirmed need, it may include these general elements:

  • Menu structure and offer presentation
  • An ordering journey adapted to the restaurant
  • An experience consistent with the brand
  • Organization of operational requirements related to orders
  • Launch and support according to the agreed scope

A process based on how the restaurant operates

  1. 01

    Understand the need

    We review the current journey, menu, order types and constraints that need to be considered.

  2. 02

    Define the scope

    We identify what is included, what remains outside the engagement and what content the restaurant must provide.

  3. 03

    Design the journey

    The structure and screens are organized around a clear order and the restaurant’s identity.

  4. 04

    Review and launch

    The restaurant reviews the planned journey before launch according to the agreed scope.

Questions about direct ordering

What does “commission-free” mean?

Incapitalus does not collect a percentage of each order placed through the system designed for the restaurant. Costs from any external services selected are identified in the project scope.

Is this the same solution for every restaurant?

No. The engagement is defined around the menu, ordering journey and operational needs confirmed with each restaurant.

Is the service limited to restaurants in Brossard?

No. The service is for independent restaurants across Québec; Incapitalus Digital Studio is based in Brossard.

How do I know whether this fits my restaurant?

An initial discussion is used to understand your operations and determine whether a direct ordering channel is relevant to your situation.

Evaluate a direct ordering channel for your restaurant

Tell us about your restaurant, current operations and the types of orders you want to receive directly.

Discuss my project

hello@incapitalus.com